Things you need to know about vacuum cleaners

Here’s a list of everything you need to know to get the most out of your vacuum cleaners.

For additional information, browse Electrolux vacuum cleaners available in Indonesia.

How long is the Electrolux vacuum cleaner warranty?
Electrolux offers 24 months warranty for vacuum cleaner with Carry-in service, following the date of original purchase of the appliance. For further information, you can refer to our general warranty policy here.

Besides, please register your appliance here for easy access to better living ideas, appliance services and safety notices.
Why is there a limit on vacuum cleaner run time? How long can the machine run at maximum each time?
A run time limit is set for your safety. A vacuum cleaner can run continuously for 30 – 60 min each time.

If your vacuum cleaner suddenly stops, it may be overheated. In this case, you should:

- Disconnect the vacuum cleaner from the mains. If the vacuum cleaner stops suddenly, the filters should be checked to make sure that they are not blocked or that they require changing. This applies to both bagged and bagless models. Also check if the nozzle or hose are blocked.
- Let the cleaner cool down for 30 minutes before plugging it in again.
- If the cleaner still does not work, contact Electrolux vacuum cleaner support center.
What are the 3 most important things you want from a vacuum cleaner ?
Here are the most 3 popular factors people often consider when buying vacuum cleaner.

- Suction Power
- Price
- Filtration System

Besides, you should look at other things like types of vacuum (canister vacuum cleaner, portable vacuum cleaner, cordless stick vacuum cleaner, wet and dry vacuum cleaner...), warranty, size, and so on. To make it easier when choosing the best vacuum cleaner for your house, you can read How to buy the best vacuum cleaner for your home here.
The vacuum cleaner has no suction power. For example, hair cannot be sucked up. What is the cause? Can we fix it by ourselves?
An absence of suction power can be caused by different reasons such as full dust container bag, dust suction hose leakage or clogging. In the first place, try dissembling the components and running the machine to see if the motor works.
The vacuum cleaner motor makes a loud noise and can run only for a short time as the machine gets too hot or the motor gets overheated. What is the cause?
Hot or overheated motor may be a result of too much dust or debris (inside the dust bag/hose) requiring more suction power and causing motor overload.
The charging dock of a handheld vacuum cleaner needs to be mounted onto the wall or not?
The charging dock of Electrolux handheld vacuum cleaner can be placed on the floor without the need of wall-mounting.
How often should the dust bag be emptied?
Electrolux vacuum cleaners provide constant suction power even when the dust bag is nearly full. You can just empty the dust bag when it gets filled up, or alternatively after every single use to prepare for the next use.