Product support

FAQ

• Where can I find the nearest Electrolux authorised service centers in Indonesia?
  To find the nearest Electrolux official service center, please contact our exclusive official customer service number at 0804 111 9999.
• What is the Electrolux customer service hotline number?
  The Electrolux customer service hotline number is 0804 111 9999. Electrolux Indonesia maintains a single, official contact number for all inquiries, ensuring streamlined and reliable communication for your convenience.
• How do I register my appliance?

  Register your appliance and opt in to receive product usage tips and other exclusive tips and usage ideas for your appliance. Simply go to Register and complete the form

   

  *Do note that warranty registration is only applicable via online

• Does Electrolux Indonesia provide authorized maintenance services at home?
  Yes. You can check out our list of Electrolux’s authorized maintenance services for different product ranges here.
• Where can I get a copy of the user manual?

  There are 3 options to get to manuals, by either going to specific product page or searching in the search bar, or click here

• Where can I get a copy of a brochure?

  Simply go to Download brochures to get our latest brochure with full product details and installation dimensions etc.

• I have an error code on my display of my appliance?

  Please refer to your user manual for details on what the error message means, or contact us on (0804) 111 9999 and we will be glad to assist you with information about what the error message means.

• My appliance is not working, how do I get it fixed?

  Please call us on (0804) 111 9999 or email us at CustomerCareID@electrolux.com and we will be glad to assist you.

• Where do I go for warranty queries?

  Please call us on (0804) 111 9999 or email us at CustomerCareID@electrolux.com and we will be glad to assist you. For more information on warranty Click here.