Dear our valueable consumers,
The current condition is a very difficult time for us all. But in this time of the COVID-19 pandemic, we really understand and prioritizing the health and safety of employees, business partners and also you, Electrolux's loyal customer who has always been our top priority.
For that, we at Electrolux Indonesia are very supportive of the government program in an effort to combat the COVID-19 outbreak. Before the enactment of this PSBB, we have taken several preventive actions in an office environment; by providing a mask for all employees and also put the hand sanitizer inside every room. Implement physical - distancing in the work environment, as well as restrictions on the arrival of external parties who come to our office and also checking body temperature at the entrance. Do not forget mandatory directions to always keep all employees clean upon their return to their respective homes. Then during the PSBB era like now, we too enforce work from home (WFH) on employees. With existing guidelines, we apply security protocols to all parties that are related either directly or indirectly with Electrolux Indonesia, all for health and safety.
In addition, we do all of the above to always provide the best for you, the consumer of Electrolux Indonesia. We very understand the needs of household appliances that can relied on to help you, especially in your #dirumahaja period like now. You can still get the best products of Electrolux without having to leave the house on our Official Store channel in 5 e-commerce; Lazada, JD.ID, BliBli, Tokopedia and Shopee.
For that, we at Electrolux Indonesia are very supportive of the government program in an effort to combat the COVID-19 outbreak. Before the enactment of this PSBB, we have taken several preventive actions in an office environment; by providing a mask for all employees and also put the hand sanitizer inside every room. Implement physical - distancing in the work environment, as well as restrictions on the arrival of external parties who come to our office and also checking body temperature at the entrance. Do not forget mandatory directions to always keep all employees clean upon their return to their respective homes. Then during the PSBB era like now, we too enforce work from home (WFH) on employees. With existing guidelines, we apply security protocols to all parties that are related either directly or indirectly with Electrolux Indonesia, all for health and safety.
In addition, we do all of the above to always provide the best for you, the consumer of Electrolux Indonesia. We very understand the needs of household appliances that can relied on to help you, especially in your #dirumahaja period like now. You can still get the best products of Electrolux without having to leave the house on our Official Store channel in 5 e-commerce; Lazada, JD.ID, BliBli, Tokopedia and Shopee.
Likewise with our after-sales service that continues to serve you. Our Customer Care telephone number; 0804 111 9999 or SMS / Whatsapp 0811 833 9777 continues to operate as usual. For product consulting as well as technician's visit to the house for service, of course with the health protocol process that must be passed well from the technician and consumer side, you don't need to worry. In digital, such as the website www.electrolux.co.id and social media; Instagram (@electroluxindonesia @etcc_id), Facebook (Electrolux Indonesia), and Youtube (Electrolux Indonesia) will continue to provide up to date information and interesting informative content that can provide inspiration for you. Product information, promos and even recipes and cooking tutorials, you can get there. We pay attention to social side as well. Every week there are 50 packages of basic ingredients essential for those who need it, both around the Electrolux Indonesia office or around our employees' homes. We at Electrolux Indonesia are always fully committed to provide the best and useful, not only for loyal consumers but for Indonesia.
Finally, our prayers and hope that we can all go through this condition in a safe and always healthy. Let's take care of each other's health self and family, and obey the government's appeal. And don't forget to always pray to God Almighty. The current condition is a very difficult time for us all. But in this time of the COVID-19 pandemic, we really understand and prioritizing the health and safety of employees, business partners and also you, Electrolux's loyal customer who has always been our top priority.ty for this COVID-19 pandemic can pass quickly.
Stay safe and stay healthy, Indonesia!
Iffan Suryanto
President Director of Electrolux Indonesia
